Processes are at the heart of digital transformation. The aim is to integrate technology into all aspects of the business to simplify, automate and improve operations and deliver greater value and the best experience to customers (and employees 😉).
This cultural shift requires us to constantly question the status quo, experiment and if necessary learn to accept failures as part of that learning process.
What processes are we talking about?
Process Engineering and Intelligent Automation
The Process Engineering and Intelligent Automation teams develop the following three main lines:
Hyper-automation allows automation of tasks that were traditionally performed by people, paving the way for AI to work hand in hand with us. In other words, it frees the team up from having to do more repetitive tasks so they can participate in the design, development and execution of other more creative and innovation-focused tasks.